business planning

Steer your business in the right direction or realign your current functions to suit the outcomes. Either way, the more streamlined your strategy is, the easier it will be for your operations to follow suit. Our staff will conduct an external and internal audit and provide recommendations for your business. The next step is ensuring that all business functions are focused in the same direction. If you have a business plan, we’ll sit down with you and go through the strategy and ensure it meets first with your external environment and then with your operational processes.

Strategic Mantra – “A step in the right direction… is a good step”

strategy & implementation

Direct the *market orientation of your business to improve your current and/or future sales position. In plain English it means aligning your current product or service to fit your current market and your future product to fit your future market so that when your market changes your organization is prepared to change your product to fit your market. If you’re thinking about expanding your business or your products then your strategy needs to be adoptive, proactive and innovative.


Marketing Mantra – “Know your market and get the market to know you”

process mapping

We write accurate operational processes that illustrate your business processes to management, staff and guests, and will be the envy of any industry body. Operational processes start by mapping the organization from the end customer to all internal processes. We individually formulate step-by-step processes for each individual business procedure. The value  to your business can be monitored simply by gauging the level of operational consistency and product predictability as an outcome.

Planning Mantra – “if you fail to plan, you plan to fail”