Strategic and Operational Business Planning
Steer your business in the right direction or realign your current functions to suit the outcomes. Either way, the more streamlined your strategy is, the easier it will be for your operations to follow suit. Our staff will conduct an external and internal audit and provide recommendations for your business. The next step is ensuring that all business functions are focused in the same direction. If you have a business plan, we’ll sit down with you and go through the strategy and ensure it meets first with your external environment and then with your operational processes.
Strategic Mantra – “A step in the right direction… is a good step”
Strategic Marketing Planning and Implementation
Direct the *market orientation of your business to improve your current and/or future sales position. In plain English it means aligning your current product or service to fit your current market and your future product to fit your future market so that when your market changes your organization is prepared to change your product to fit your market. If you’re thinking about expanding your business or your products then your strategy needs to be adoptive, proactive and innovative.
This is not about sitting cross-legged on a rug, surrounded by scented candles, and searching for divine answers. This is a simple structured process, written for your business, and then delivered to your staff to ensure the entire organisation is in the picture.
Marketing Mantra – “Know your market and get the market to know you”
Operational Process Mapping
To help your planning we write accurate operational processes that illustrate your business processes to management, staff and guests, and will be the envy of any industry body. Our operational processes start by mapping the organization from the end customer to all internal processes. We then individually formulate step-by-step processes for each individual business procedure. The value of this service to your business can be monitored simply by gauging the level of operational consistency and product predictability as an outcome. You will be able to update these processes and keep pace with change.
Planning Mantra – “if you fail to plan, you plan to fail”
Project Management and Process Implementation
All good plans need to be implemented well. We can implement directly to your staff, or train business managers methodology to engage staff with your plans. To avoid business disruption we can project manage each process in line with your business cycle.
Management Mantra – “be friendly, be firm and be fair, be clear on what you want, then communicate and refine the process”
Human Resource Programs
We offer complete programs including induction, recruitment and selection, performance evaluations, succession planning, skills gap analysis, training gap analysis, OH&S, risk assessments and safety audits. Mantra provides a range of products from manuals to suit a one person operation, to fully integrated software packages for managing one hundred staff. We can advise on the most suitable systems for your organisation, and the currently available products that meet industry standards.
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Business Mentor and Coaching
Mantra offers a comprehensive coaching facility that will enable you to finetune your management skills in line with business objectives. Apply your knowledge and experience in your operational activities and identify areas that can be improved. Coaching will not only enhance your working life but more importantly give you the tools you need to reach your personal goals. A mantra action plan will give you daily activities and weekly tasks, to reach monthly targets to achieve yearly goals. You can then clearly map and monitor your organisation’s progress, pinpoint weaknesses and address them appropriately.
Mentors are experienced, respected and demonstrated advisors that business owners and managers can confide in and use as a sounding board to discuss ideas with. Taking on a mentor is a practical solution to help you take the next step towards your business and personal goals.
More small business owners are finding the values of a business coach, mentor or consultant. Caroline of Pacific Consulting found these positive results of engaging a business coach.
- 76% said their service/product quality had increased
- 66% said coaching helped them save time
- 33% said coaching had indirectly reduced costs
The key services provided by a Business Mentor include:
- Helping you build a framework from which to run your business
- Implementing practical management systems and standard operating tools including Budgets, profit and loss and cash flow projections
- Identifying key performance drivers and key performance indicators
- Instituting monthly review meetings with you and key employees to review cash flow and business performance
- Mentoring staff in the business especially relating to succession planning
- Training and facilitation of staff for a methodical disciplined approach to operational and strategic goals and objectives
- Driving business planning ensuring that financial growth and retirement plans are achieved to your satisfaction
- Offering a realistic understanding of the value of the business and the things you need to do to maintain the business in a saleable state
How do I get my Business Mentor? Once you have established the need for a mentor or coach there are three stages that follow.
- Fill out the customer enquiry form on this site, phone, fax or email us your details and we will make an appointment for a free informal consultation.
- Following this meeting, we will assess the issues raised and provide a proposal for the best way of addressing those issues.
- Once a proposal is accepted, your mentoring program will begin: we will proceed at a pace appropriate to your needs, and arrange meeting times and locations accordingly.
Come and discuss your needs with us and let us help you with your business.
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